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Terms & Conditions

Purchasing:
By placing an order on this website – www.nataliekube.com.au you are making an offer to purchase product at the price stated on the site.

Pricing:
All pricing is in Australian Dollars (AUD). Natalie Kube reserves the right to change pricing at her discretion and without notice.

Payment:
When you order online you agree to pay the stated price for that product. All prices are listed in Australian Dollars (AUD).
Currently payment for goods purchased on this website is by PayPal only which is a safe and easy way to pay for purchases on the Internet.
Please note: Orders are not posted until full payment is received.

Delivery Policy:
After ordering online, you will receive an email confirmation from Natalie Kube containing your order details.
When purchasing online, shipping within Australia is FREE and sent via Australia Post trackable Parcel Post.
International customers please contact Natalie direct for shipping charges and delivery times.

Ordering:
When purchasing a product from www.nataliekube.com.au she may request certain personally identifiable information from you during the checkout process. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). This information for billing purposes only and to fill your orders.

Because all Natalie Kube pieces products are handmade in Newcastle, Australia, Natalie doesn’t always hold stock of every item. Please contact her in the event of urgency for a piece and she will do her best to accommodate you.

Sizes and Resizing:
When ordering online please choose correct sizing at checkout. 


Ring sizing - If you are unsure of your ring size or the piece is a gift, Natalie can send you a free ring sizer in the mail to assist you with your purchase.
Alternatively, you can go into your local jewellery shop and ask them to size you.

Bangle sizes - When purchasing bangles online, the best way of measuring the size is to get a current solid bangle that fits comfortably and measure the inside diameter of it and apply at checkout.

In the event of the size being incorrect, the item can be resized at a fee. Please contact Natalie to discuss options. The incorrect item must be returned in its original packaging, unworn and in original condition.

Please note: in the event of an exchange or resize, you will be responsible for the item(s) until they reach Natalie, as Natalie Kube will not be held responsible for item(s) that become lost or damaged during return postage.

Due to initial orders being shipped FREE, In the event of an item being exchanged, you will also be responsible for return postage of the item from Natalie Kube back to YOU so please provide a trackable, self-addressed (insured) satchel for the the item being returned.

Returns/Exchanges:
As each piece of Natalie Kube Fine Jewellery is made to order; she cannot offer a credit/exchange on a piece unless it is found to be faulty.
In certain circumstances she may be able to offer an exchange for another piece. Please contact at natalie@nataliekube.com.au to discuss options.

Disclaimer:
The information on this website is provided in good faith. To the best of our knowledge the information is accurate and current. Natalie Kube do not make any warranty as to the accuracy and completeness of the information on the website and that any products or services will meet your requirements. Natalie Kube reserves the right to change any detail on the website at any stage, including prices.

Copyright:
You must comply with all proprietary and copyright notices on this site. This website is owned by Natalie Kube of Natalie Kube Fine Jewellery – ABN – 76 440 307 369 and subject to copyright. The information on this site is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia). All images displayed on www.nataliekube.com.au including designs and artwork are owned by the Natalie Kube and are subject to copyright and must not be copied or used without our permission. Any breach of copyright will result in appropriate action being taken where necessary. Reproducing, copying, changing, or recreating any Natalie Kube pieces or brand name is strictly prohibited.

Privacy:
Natalie Kube is committed to ensuring the privacy of your personal information.
Any personal information that you provide to us including your name, address, telephone number and email address will be treated confidentially and will not be released, sold or rented to any entities or individuals outside of Natalie Kube Fine Jewellery.
Natalie Kube does not collect or record any credit card details you may provide when purchasing products from nataliekube.com.au

Legal:
Natalie reserves the right to disclose your personally identifiable information as required by law and when she believes that disclosure is necessary to protect her rights and/or comply with a judicial proceeding, court order, or legal process served on her website.